Post details: Thursday Thirteen: IT Dood Vents... a little...

05/08/08

Permalink 12:00:01 am, by Email , 673 words   English (CA)
Categories: Thursday Thirteen

Thursday Thirteen: IT Dood Vents... a little...

THURSDAY THIRTEEN!

This "TT" got started by remembering something that made me laugh. I forgot who, but a fellow "blogger" shared some notes written by airline "ground crews" as to repairs to problems reported by pilots after landing... and the one that made me giggle hard was...

PILOT: Sound under the cockpit panel like a midget with a hammer.
CREW RESPONSE: Took hammer away from midget.

Well, I'm in "Information Technologies"... and yesterday, I was doing more "internal work" than anything else helping people in my office stay "Up and Running"... and I thought I'd share...


THE THIRTEEN MOST ANNOYING
REPORTED PROBLEMS (verbatim)
TO IT PEOPLE CONSTANTLY!


#13: My computer doesn't work.

I love this one... "Doesn't Work"... Okay, WHAT about your computer doesn't work? You'd be amazed how many people when I say, What doesn't work about your computer? the answer is, The computer... it doesn't work. That's helpful, isn't it?

Imagine going to the auto shop... and saying, My car doesn't work. and the mechanic than asks, It wouldn't start? and the response, It doesn't work. and after going through the concept of putting the key in the ignition (doesn't work.) and gas in the tank (doesn't work.) and engine installed (doesn't work.)... you think they might get a little flustered? So does your tech.

#12: My computer is dead.

Bury it.

#11: The programs don't work.

Okay, so you launched ALL your programs and they don't anything? That probably used up all your resources... try launching ONE program and get back to me... and for bonus points, if there IS a problem, TELL ME WHAT THE PROGRAM WAS THAT YOU LAUNCHED!

#10: My computer is just black.

Was it a red door first? Has Mick Jagger been loitering nearby???

#9: My system won't log on.

...to? You're logging on to...????? OH! Lemme guess... you actually work in the lumber industry and you mean "LOG" literally! Well, you don't need a computer to do that!

#8: The internet isn't working.

THE ENTIRE INTERNET IS DOWN!?! EGADS~!!! HOW MANY MILLIONS ARE AFFECTED!?!?!?

#7: My screen isn't working.

Get it a job. There's always some stuff available in the want ads.

#6: My screen is frozen, my mouse won't move, and my keyboard doesn't work... what can I do?

Okay... think about this... what mighty I.T. magic do you think we have? The mouse and keyboard are frozen... how would WE affect any change to this? With the magic I.T. ray gun??? Okay, think this... Hey! Why not reboot? Just a thought...

#5: I unplugged my mouse.

I get this a lot... and it's amazing how many people, when I say "Just plug it back in!" say, I don't know how. YOU MANAGED TO UNPLUG IT... try reversing the process!!!

#4: How do I wipe out my computer's history?

Surfing naughty sites, eh? Probably a bad idea to tell I.T.

#3: Windows doesn't work.

What? They won't open and let in the fresh air? Did someone paint them closed? Folks, remember... SPECIFY!

#2: I installed "X" and now "Y" doesn't work. What should I do?

I dunno... how about UNINSTALL "X" if you need "Y" more!

#1: My thing isn't working.

I only know of one man who can help with that sorta problem online... but I also get tonnes of spam about helping when "things" don't work. Gimme your mail addy and I'll send it on to you!


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Comments:

Comment from: Sandy M [Visitor] Email · http://sandystyl.blogspot.com/
GREAT list! My computer is loading pages slowly, lol. Happy TT.
PermalinkPermalink 05/08/08 @ 07:56
Comment from: Penelope Anne [Visitor] Email · http://cafeendofuniverse.blogspot.com/
So, you mean if I email and say help, it just stopped running....you'll laugh at me???

My fav IT at my former job was partially deaf, you knew when she was frustrated with you because she stopped looking at you, thus she was not listening (she lip read).

Great list, I've buried a few computers.
Oh you would love my father-in-law, he is a hoot when he calls support for his pc or laptop.

Great TT.
PermalinkPermalink 05/08/08 @ 08:01
Comment from: DrillerAA [Visitor] Email · http://www.jr-brainfreeze.blogspot.com
Wonderful list!
Maybe you can help me with this, Vista doesn't seem to be as wide open as I would like. It too narrow. It's more like a vignette. Any thoughts?
Since I've been focused on my Wedding Anniversary this week, I will probably not play T13. Tomorrow is the famous 70's wedding pic. See ya then.
PermalinkPermalink 05/08/08 @ 08:08
Comment from: Denise [Visitor] Email · http://denisesden.blogspot.com
Very funny list. I get that occasionally, and I don't work in IT. But, I love to hang out with the IT guys and listen to them complain about the idiot complaints they get. Some of them even come from me!

Happy TT!
PermalinkPermalink 05/08/08 @ 14:29
Comment from: admin [Member] Email · http://www.doubledeckerbuses.org/
Hi Sandy M... That's more information than most user give me... it's usually "The internet is slow" or "My computer is slow"... which is ever so helpful.

Hey Penelope Anne... My favourite is getting e-mail from users telling me that they can't send (or receive) e-mail. Un-hunh...

Howdy DrillerAA... You need to "expand" your Vista! :)

Hey there Denise... Then you might know what a PEBCAK is... :)
PermalinkPermalink 05/08/08 @ 19:04
Comment from: Caroline [Visitor] Email · http://SmartyPantsMama.blogspot.com
Great List!
I worked in IT, as an IT Systems Trainer, for some time and I feel your pain! I've heard it all!
Smiles,
Caroline
PermalinkPermalink 05/08/08 @ 22:18
Comment from: colleen [Visitor] Email · http://looseleafnotes.com
The colors on my screen dripped like melted wax once.

I'm probably one of those people you mention.
PermalinkPermalink 05/08/08 @ 23:44

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